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Hard Drive Duplicators, Logicube, Solitaire, Hard Drive Cloning, Drive Duplication
 

 

FAQ's: Clonecard FAQs | Solitaire FAQs | Solitaire Forensics FAQs | OmniClone FAQs | Echo FAQs

How does the Solitaire™ determine the size of partitions on the target drive?

In the default CleverCopy mode, all known partitions (FAT16/FAT32/NTFS/Windows 200) are scaled proportionally to the ratio of master/target size. All unknown partitions (e.g. HPFS, LINUX, UNIX etc.) are mirrored, that is they maintain their size. Please note that FAT16 partitions cannot exceed 2.1GB when scaled up, nor be smaller than 32MB when scaled down.

Can the Solitaire™ de-fragment a partition?

Yes. Use the Selective mode, scroll to the desired partition, and toggle the icon to the left of it until the de-frag symbol appears. Hit CLONE NOW! Button twice to start the cloning session. De-fragmenting is somewhat slower than other cloning methods, and is currently available to FAT16/FAT32 partitions only.

Can the Solitaire™ clone to dissimilar drives?

Yes. The Solitaire™ will take care of all the necessary adjustments of target drive structures to ensure the drive (of any size) will be valid and bootable. Many mixtures of master and target drive sizes (up to 80GB) were tested, and found valid. The above is true for all master drives that contain FAT16/FAT32/NTFS/Windows 2000 type partitions. Unknown partition types are cloned in mirror mode, and typically require identical (or very similar) master and target drives to guarantee a successful clone.

Why do I sometimes see transfer speeds greater than 975MB/min, and other times as low as 200MB/min?

There are many factors that determine transfer speed:
• The age of the drives - The speed of the operation is governed by the slowest drive in the system. If an old drive is used, chances are it cannot sustain high transfer speed. Newer drives have faster electronics and larger caches, and can sustain rates as high as 16MB/sec.
• The type of operation performed - When cloning FAT16 partitions, it is sometimes necessary to change the cluster class of the partition. It such cases, the Solitaire™ "engages" a more complex algorithm to ensure proper alignment of structures on the target. This results in a slower process.
• Master drive with bad or weak sectors - With the Sector Recovery option enabled, the system will attempt to recover data from bad or weak sectors found on the master drive. This is a time consuming operation that could cause the overall speed of cloning to drop.

Can the Solitaire™ clone file systems such as UNIX, LINUX, and HPFS?

Yes, but results are guaranteed only if cloned between identical drives. However, it is reported that UNIX partitions will self-repair upon the first boot.

Do target drives have to be partitioned and formatted prior to copying?

No. Target drives need not be partitioned or otherwise treated. The Solitaire™ disregards everything on the target drive, and re-formats and partitions the target automatically.

My target drive will not boot. Why?

Please check several things:
• If the target drive is larger than 4GB, and is hosted by a PC with a Phoenix BIOS dated earlier than Nov. 1997, you may need to set the CHS translation setting to Large, and try to clone again. If this is not the case, please check that the above setting is NOT set to Large, but rather to the default setting: LBA.
• Make sure that the first partition selected for cloning on the master consists of a valid operating system, like Win98. Since it is perfectly OK to select a data-only partition to be cloned, one cannot expect to be able to boot from such target.
• The Master drive is corrupted. This may not show-up with casual booting of the master, but problems such as cross-linked clusters can cause serious cloning errors. We recommend checking every master with Scandisk prior to cloning. Future software versions of Solitaire™ will allow "scandisking" the master on the unit.

All but the first partition is missing from the target drive? How did that happen?

This is usually a result of a wrong CHS translation setting. Hit the Set button, and scroll down to the CHS translation mode item. Toggle to the other state (LARGE or LBA), and try to clone again.

How does the Solitaire™ with the Diagnostics option installed handle bad sectors on the Master and Target drives?

Bad (or "weak") sectors on the Master drive are handled in the following way:

• By default the first option is "Abort", the Solitaire™ will abort the capture process upon encountering the first bad sector. Note that the Solitaire ™ will still make several attempts to correctly read the sector in question, but unless a perfect read was achieved, the process will abort.

• The second option is "Skip". When this option has been selected, the Solitaire ™ will still make several attempts to achieve a perfect read, but will move past the bad or weak sector instead of aborting.

• The third option is "Retry". This option instructs the Solitaire ™ to spend more time attempting to read all of the data from the bad or weak sector. This option can slow down the clone process.

• The fourth option is "Recover". When selected, the Solitaire ™ will use a more complex algorithm in an attempt to retrieve as much data as possible from each bad or weak sector. Although this option is very effective at recovering data from bad or weak sectors, it can be time consuming.

How does the Solitaire ™ without the Diagnostics option installed handle bad sectors on the Master and Target drives?

The Solitaire will abort the copy process if it encounters a bad sector.

Are NT 4GB FAT16 partitions supported?

Yes.

Can I clone to/from drives larger than 8.5 Gigabytes?

Yes. The Solitaire™ software was designed to support drives up to 132GB. It was tested on drives up to 80GB in size. Note that some PC's cannot "see" drives larger than 8.5GB due to BIOS limitations.

How does the Solitaire™ handle NT Security Identification (SID) issues?

The Solitaire™ duplicates the SID. It is recommended that a SID changer be installed on the master drive, so that the next time the target is booted-up, all SID's will be replaced with fresh ones. The user manual describes this process in detail. Any one of a number of freeware and for-fee SID changers can be used. A freeware SID changer is available at: http://www.sysinternals.com Logicube cannot assume responsibility to this third party software, and can only offer limited technical support.

Can you briefly explain the difference between mirror copy and CleverCopy™?

• Mirror copy merely copies all sectors in a given partition (or drive) from the beginning to the specified percentage. It does not look at drive structures, and can thus copy any type of known or unknown data. Since Mirror copy does not determine where useful data start and stop, it ends up copying every sector on the drive, a time consuming operation.
• CleverCopy™ analyzes the drive structures, and only copies sectors that are occupied by useful files and data, it also adjusts the various drive structures to assure a valid and fully partitioned target drive. CleverCopy™ is by far the most recommended mode of cloning.

Can I copy from a larger drive to a smaller drive?

Yes. As long as the data content of each partition fits into the scaled down size of its corresponding partition. Otherwise, an error message will be displayed indicating that the Solitaire cannot fit data to the target drive(s). NTFS partitions can be scaled down by approximately 60% due to the master file table that resides in the center of each partition. The error "Cannot fit data to target" can also be caused by a badly fragmented master drive. In such cases, de fragmenting the master will generally resolve the issue.

Can I clone to/from laptop drives?

Yes. Logicube sells 2.5" drive adapters, and can provide adapters to many of the special drive connections on the market. Please call for availability. Or, in cases where the drive cannot be removed from the laptop, you can use the parallel port connection or the CloneCard™ for coping through the PCMCIA interface.

Can I clone drives with virus protection software installed?

Yes. But remember to decline the "repair" of the target drive should a virus protection program complain about altered master boot record etc.

The Solitaire™ does not recognize my master (or target) drive?

Make sure that the drive jumpers are set as a single master. Drive jumper settings can be found at the drive manufacturer’s web site. Also, check the condition of the power and data cables; they are rated for a maximum of 500 insertions. New cable sets can be ordered from Logicube sales.

Why do I have an un-partitioned free space at the end of my target drive?

This typically occurs when the master drive has FAT16 partitions only, and the target is much larger. FAT16 partitions cannot scale to more than 2.1GB each. FAT32 and NTFS partitions do not suffer from this limitation and will always be scaled up to fill the target drive.

I receive the error: "Drive error– either the speed setting is too high, or a bad sector was encountered". What is causing this?

This error is typically the result of using older (slower) drives or drives that have weak or bad sectors. Defragmenting the master drive, or setting the speed setting to slow can sometimes resolve this error.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hard Drive Duplicators, Logicube, Solitaire, Hard Drive Cloning, Drive Duplication

Wholesale distributors of data storage drives, tape libraries, storage media and archival solutions.

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Hard Drive Duplicators, Logicube, Solitaire, Hard Drive Cloning, Drive Duplication

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